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Omnichannel customer support

Wherever yourcustomers write,one inbox.

WhatsApp, Instagram, email and your website chat land on the same screen. The AI agent answers first from your knowledge base; your team takes over with assignment, SLAs and internal notes.

Book a demo

Let's set up a 30-minute walkthrough for your team.

See how it works

Product tour

Everything your support team needs, in one place.

From the inbox to the AI agent, from SLAs to the mobile app, every part shares the same data model.

Unified inbox

Conversations from every channel in one list. Who is on what, what is waiting, what is solved; at a glance.

  • Assignment, priority and tags
  • Internal notes and @mentions
  • Saved views and filters
  • Merging and related conversations

AI agents

An agent grounded in your knowledge base answers common questions itself and hands the conversation to your team, with context, when it is unsure.

  1. 01Finds answers in your articles and business context
  2. 02Drafts replies and summaries for agents
  3. 03Masks personal data and resists prompt attacks
  4. 04Hands over to a human smoothly when needed

SLAs and business hours

First-reply and resolution targets, business hours and holidays. Warnings before time runs out, automatic escalation when it does.

Web widget

Added to your site with one line of code; speaks in your brand colours and recognises the visitor.

Mobile app

Get instant notifications on iOS and Android, reply on the go and manage your availability.

New conversation · WhatsAppMert D.: Could you share the size chart?

Integrations

Connect your channels through official APIs and let your own systems talk to ClickFix over the REST API, webhooks and MCP.

WhatsAppInstagramMessengerTelegramEmailWeb widgetREST APIWebhooksMCP server

Channels

Every channel your customers already use.

Connected through official APIs; one person's messages across channels merge into a single customer profile.

  • WhatsApp
  • Instagram
  • Messenger
  • Telegram
  • Email
  • Web widget

How it works

Your first customer message is ten minutes away.

The setup wizard walks you through each step; each one becomes a persistent checklist in your workspace.

  1. 01

    Open your organization

    Enter your business name, language and business hours. Your team gets its own workspace.

  2. 02

    Connect your first channel

    Web widget, email or WhatsApp. Connections go through official APIs and take a few clicks.

  3. 03

    Invite your team

    Send invitations by email, assign roles and teams. Everyone sees their own inbox.

  4. 04

    Add the widget to your site

    Copy one line of code; the first visitor message lands in your inbox right away.

Who it's for

For teams that grow by talking to customers.

E-commerce

The AI agent handles order, shipping and return questions; your team focuses on conversations that turn into sales.

SaaS and software

From ticket to issue, from fix to an automatic update to the customer, the loop closes.

Service businesses

Manage bookings, quotes and complaints in one place, whichever channel they come from.

Pilot program

  • Pilot customer
  • Pilot customer
  • Pilot customer
  • Pilot customer
  • Pilot customer
  • Pilot customer

We are building ClickFix together with its first teams. Logos of businesses in the pilot program will appear here with their approval.

Pricing

Plans that grow with your team.

Every plan includes the unified inbox, the mobile app and the web widget. Change plans at any time.

Pro

TRY 1,000/ month

Billed monthly · VAT included

  • 14-day free trial
  • Unlimited agents
  • Unlimited channels
  • Unlimited conversations
  • Unlimited AI resolutions
  • Unlimited AI credits
  • Unlimited contacts
  • Unlimited file storage
  • AI agent and copilot
  • Issue tracking and engineering integrations
  • Status page

A larger team?

Talk to sales about custom limits, SLA, single sign-on and invoicing options.

Talk to sales

FAQ

Questions on your mind.

Can't find something? Write to us from your workspace once you sign in.

Your customers are writing. Are you ready?

Connect your channels, invite your team and answer your first conversation today.

Book a demo